Known Issues
Known Issues refer to reported software problems that are yet to be resolved. This page will be updated as issues get resolved.
Content
Tool: Checklist
Issue: When using the Checklist feature to create a list, students are only able to see the list items and not the description section. This issue occurs in both the student view and the learner view for instructors.
Workaround: To work around this problem, it is recommended to create a checklist without adding any content to the Category description field or the description field for the Checklist itself.
Tool: View Reports (Content)
Issue: There seems to be an issue with the search bar under 'users' for the SCORM section in the content tool when trying to access reports. Search field results appear inconsistent.
Workaround: This field may be case-sensitive, consider starting the search word with a capital letter. Typically, search fields are not case-sensitive, but this one may be an exception (D2L is working on resolving this issue).
Communication
No known issues.
Assessment
Tool: Quizzes
Issue: Some learners may experience difficulties/freezing when undertaking Quizzes on Mac OS and Chrome browser.
Workaround: We recommend using another browser, such as Safari, to avoid freezing (D2L is working on resolving this issue).
Tool: Self Assessment
Issue: When students access a Self Assessment tool item, they notice that the title or name is displayed twice in addition to the tool name resulting in three separate headers for one page.
Workaround: N/A (D2L is working on resolving this issue).
Other Tools
Tool: Intelligent Agent
Issue: An error code appears when trying to BCC/CC all students in the address book. This happens when more than the allowed 500 characters are in the To/Cc/Bcc fields.
Workaround: N/A (D2L is working on resolving this issue).
Published on and maintained in Cascade.
